Sub-processors
Symplio engages a small number of trusted sub-processors to operate the platform. This page is maintained by Symplio and updated whenever the list changes.
Current sub-processors
| Provider | Purpose | Data location |
|---|---|---|
| Supabase supabase.com | Database hosting, authentication, file storage, transactional email queue and backend infrastructure. | European Union (Frankfurt, EU-Central region). |
| Cloudflare cloudflare.com | Edge runtime, content delivery and DDoS protection for the Symplio web application. | Global edge network (EU-first routing). |
| Resend resend.com | Delivery of transactional email (notifications, password reset, contact confirmations) from notifications.symplio.eu. | European Union. |
| Stripe stripe.com | Processing of subscription payments and billing for Symplio plans (trial, Base, Plus, Pro). Limited customer billing data (name, email, billing address, payment method token). | European Union, with sub-processor transfers to the United States under EU Standard Contractual Clauses. |
Changes to this list
When Symplio adds or replaces a sub-processor that processes personal data on behalf of customers, we update this page. Customers with a signed DPA can subscribe to changes by emailing support@symplio.eu and can object to new sub-processors as set out in our DPA.
Due diligence
All sub-processors are bound by a written data-processing agreement that includes GDPR-compliant security obligations, confidentiality, and (where applicable) EU Standard Contractual Clauses for transfers outside the EEA.