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Frequently asked questions

Chances are your answer is right here. Can't find what you're looking for? Feel free to reach out.

How does the free trial work?⌄

You can try Symplio completely free for 14 days, with no commitment. You only choose a plan if you decide to continue.

How long does it take to set up Symplio?⌄

Most businesses are fully up and running within an hour. Our guided setup walks you through configuring schedules, shifts, and rules — no manual required.

Can I cancel at any time?⌄

Yes. Symplio has no long-term contracts. You can cancel monthly, with a single click, with no notice period or exit fees. You can export your data at any time.

What happens as my team grows?⌄

Symplio automatically scales with your team size. As you add more employees, you move into a higher pricing tier within the same plan — no need to switch packages or reconfigure anything.

Is my data safe with Symplio?⌄

Yes. We follow strict security standards and process personal data in accordance with the GDPR.

Does Symplio work on mobile, tablet, and desktop?⌄

Absolutely. Employees can clock in and out via the browser, a tablet on the shop floor, or their own smartphone — everything syncs in real time.

Does Symplio help with labour law compliance?⌄

Yes. Symplio automatically flags violations of maximum working hours, mandatory breaks, and overtime rules, helping you prevent issues before they arise. Note: this is not a substitute for legal advice.

Can I connect Symplio to my payroll provider?⌄

Yes, you can export timesheets directly to your payroll tool or accountant, in the right format — with no double entry.

Does Symplio use cookies on its website?⌄

Only strictly necessary cookies — such as your authentication session and language preference. We do not use third-party tracking or advertising cookies.

Still have a question?

Our support team is happy to help you personally.

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